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First place in France

Kuoni France is the winner in a survey on customer satisfaction

Kuoni France, the newest member of DER Touristik Group, is the winner in a survey on customer satisfaction in France. Together with the statistics portal “Statista”, the business magazine “Capital” carried out a consumer survey for France in the summer of 2018. In the survey, 20,000 people in France were asked which consumer brands they are most satisfied with. As one of the best tourism brands, Kuoni France came first in the “Tour Operator” category.
The following criteria played a role in the assessment: customer friendliness, expertise and the wish to recommend the brand to friends and family.

Details
Impressionen von Kuoni France

Swiss brands impress

Award for DER Touristik Suisse specialised tour operators

The Swiss Travel Day in Zurich is the most important meeting for the travel industry in German-speaking Switzerland and takes place annually. A highlight every year is the award for the best travel brands and industry personalities chosen by the travel agencies. This year’s award ceremony was a great success for DER Touristik Suisse: four specialists, namely Manta Reisen, Kontiki Reisen, Dorado Latin Tours and Private Safaris, were named the best tour operators in their categories by travel agencies in German-speaking Switzerland. Kuoni was in second place in the “Package Tour Operators Worldwide” category.

Details
Awards for DER Touristik Suisse

Digital and intuitive

Meraki Travel revolutionises the planning of long-haul travel in Great Britain

Beginning in mid-November, customers in Great Britain will be able to intuitively and easily book their long-haul trips online on Meraki Travel. The newest member of the more than 30 specialists in DER Touristik Group has set out to revolutionise the travel market. To do so, the brand will use an exclusively digital concept and will soon put the new business idea to a test in the real world.
The heart of Meraki Travel is a digital travel planner: The customer uses it to select available routes and then creates a bespoke holiday. The result is individual dream trips with selected hotels and supplementary experience packages.

Details
Derek Jones, CEO DER Touristik UK, and Matt Hodgson, General Manager Meraki Travel
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Information for travel agents

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