The English version is only for better understanding. The German version is the legally valid document.
In the following, we would like to inform you about the handling of your data in accordance with Art. 13/14 of the General Data Protection Regulation (GDPR) when you visit one of our social media websites.
1. Who is responsible for data processing
See controller under 7.
In addition to us, there is also the operator of the social media or applicant platform itself. In this respect, this operator is also another controller who carries out data processing over which we have only limited influence. At the points where we can exert influence and parameterise data processing, we work towards data protection-compliant handling by the operator of the social media or applicant platform within the scope of the options available to us. In many cases, however, we cannot influence the data processing by the operator of the social media or applicant platform and do not know exactly what data the operator processes. However, the operator will inform you of this in their respective data protection declaration (see point 5).
2. Who can you contact if you have questions about data processing?
Data protection officer of DER Touristik Group
60424 Frankfurt am Main
3. Data processing by us
The data you enter on our social media or applicant websites, such as comments, questions, videos, pictures, likes, public messages, job preferences and selections, etc., will be published by the operator of the social media or applicant platform and will only be used or processed by us for the purposes stated below. We reserve the right to delete content should this be necessary. Where applicable, we share your content on our site if this is a function of the website and communicate with you via the website.
The legal basis is Article 6(1)(f) of the General Data Protection Regulation. The data processing is carried out in the interest of our public relations, applicant search and communication.
3.1. Processing purposes
If you wish to object to specific data processing over which we have control, please use the contact address provided. We will then consider your objection.
From time to time, you have the opportunity to participate in competitions on our social media websites. In order to carry out a competition, we process your data (name, e-mail address, address and, where applicable, other data required for the competition). We process your data for the purpose of checking eligibility, determining and notifying the winner, sending the prize and, if applicable, publishing the winner, but only with your consent. Your data collected by us will not be disclosed to third parties, unless the disclosure is necessary for the implementation of the competition or the sending of the prize and there is a legal basis for that. Your data will generally be deleted two months after the end of the competition.
The legal basis for the described data processing is Art. 6 para. 1 letter b of the General Data Protection Regulation (competition contract) and your consent for the publication of the winners.
3.1.2 Social media
On the social media and applicant websites on which we have a presence, you will find links to other company presences on social media and applicant platforms in each case. You can recognise links to the websites of the social media services by the respective company logo, for example. If you follow these links, you will reach our company presence on the respective social media service. When you click on a link to a social media service, a connection is established to the servers of the social media service. This transmits to the servers of the social media service that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are for example:
- Address of the website on which the activated link is located.
- Date and time when the website is accessed or the link is activated
- Information about the browser and operating system used
- IP address
If you are already logged in to the corresponding social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. You can exclude this possibility of assignment to your personal user account if you log out of your user account beforehand.
3.1.3 Contacting us
You can contact us via some of our social media and applicant websites. We will process your data to respond to your request and, where appropriate, to send you any information material you have requested. Your data may be transferred to the appropriate party for your request. This recipient may also be a third party. Data will only be transferred if we have the right to do so under data protection law.
The legal basis for the data processing described is Art. 6 (1) (b), (f) of the General Data Protection Regulation (pre-contractual measure, fulfilment of a contract or balancing of interests, based on the company’s interest in responding to enquiries from customers, applicants and other persons).
If you send us a request on the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the required response.
You always have the option of sending us confidential enquiries to the contact stated below.
3.1.4 Monitoring advertising success and statistical evaluations
We evaluate the results of our (marketing) activities on our social media and applicant websites to measure the efficiency and relevance of our web presence. We determine the success of our activities in order to continuously improve our (marketing) activities in your interest and to plan new measures.
We can only influence statistics provided to us by the operator of the social media or applicant platform (in particular information on page views, etc.) to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are made available to us.
The legal basis for the data processing described is Art. 6 (1) (f) of the General Data Protection Regulation (balancing of interests, based on the interest in measuring the success of advertising measures).
As already explained, at the points where the operator of the social media or applicant platform gives us the opportunity, we take care to design our social media or applicant websites to be as data protection compliant as possible.
4. Third country data transmission
The servers of the social media services are located in the USA and other countries outside the European Union. The data may therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as they do in the member states of the European Union. Insofar as a data transfer outside the scope of the regulation of the EU-GDPR is necessary due to our predominantly legitimate interest or a third country transfer takes place when using order processors, this is secured, among other things, with EU standard contractual clauses according to Art. 46 para. 2 lit. c EU-GDPR.
5. Data processing by the operator of the social media or applicant website
The operator of the social media or applicant website uses web tracking methods. The web tracking can also take place regardless of whether you are logged in or registered with the platform. As already explained, we can hardly influence the web tracking methods of the platform. For example, we cannot switch them off.
Please be aware: it cannot be ruled out that the operator of the platform uses your profile and behavioral data, for example to evaluate your habits, personal relationships, preferences, etc. We have no influence on this. In this respect, we have no influence on the processing of your data by the operator of the platform.
- Instagram: https://www.instagram.com/legal/privacy/
- Pinterest: https://www.pinterest.com/about/privacy/
- TikTok: https://www.tiktok.com/legal/privacy-policy-eea?
- Youtube: https://policies.google.com/privacy?hl=de
- Twitter: https://twitter.com/de/privacy
- Xing: https://privacy.xing.com/en/privacy-policy
- Linkedin: https://privacy.linkedin.com/de-de?#
In cases where we are jointly responsible for processing with the operator, you will find the main content of the joint processing of your data here:
- Facebook: https://www.facebook.com/legal/terms/page_controller_addendum, https://www.facebook.com/policy.php
6. Your rights as a user
When processing your personal data, the General Data Protection Regulation (GDPR) grants you as a website user certain rights that you can exercise both against us and against the operator of the social media or applicant website:
Right of access (Art. 15 GDPR): You have the right to request confirmation as to whether personal data relating to you is being processed; if this is the case, you have a right to be informed about this personal data and to receive the information listed in detail in Art. 15 GDPR.
Right to rectification and erasure (Art. 16 and 17 GDPR): You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.
You also have the right to request that personal data concerning you be deleted without delay, provided that one of the reasons listed in detail in Art. 17 of the GDPR applies, e.g. if the data is no longer needed for the purposes pursued.
Right to restriction of processing (Art. 18 GDPR): You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if you have objected to the processing, for the duration of any review.
Right to data portability (Art. 20 GDPR): In certain cases, which are detailed in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.
Right to object (Art. 21 GDPR): If data is collected on the basis of Art. 6 (1) (f) GDPR (data processing for the protection of legitimate interests), you have the right to object to the processing at any time on grounds relating to your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing is for the purpose of asserting, exercising or defending legal claims.
Right to lodge a complaint with a supervisory authority: Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of the data concerning you violates data protection provisions. The right of complaint can be asserted in particular before a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged infringement.
Amtliches Allgäuer Reisebüro GmbH, Kaiser-Max-Straße 20, 87600 Kaufbeuren
clevertours.com GmbH, Humboldtstraße 140 – 144, 51149 Köln
DER Deutsches Reisebüro GmbH & Co. OHG, Emil-von-Behring-Str. 6 60439 Frankfurt
DER Reisebüro Göbel GmbH, Roßmarkt 4, 97421 Schweinfurt
DER Reisebüro OTTO GmbH, Ludwigstraße 79, 95028 Hof
DER Reisecenter TUI GmbH, Enderstraße 59, Seidnitz-Center Haus-D, 01277 Dresden
DER Touristik Central Europe GmbH, Humboldtstraße 140-144, 51149 Köln
DER Touristik Deutschland GmbH, Humboldtstraße 140-144, 51149 Köln
DER Touristik Partner-Service Verwaltungs GmbH, Humboldtstraße 140-144, 51149 Köln
GO!Reisen GmbH, Konsul-Smidt-Str. 8 s, 28217 Bremen
Reisebüro Rominger actionade GmbH, Alte Poststraße 8, 70173 Stuttgart
Reisebüro Rominger Bodenseereisebüro GmbH, Alte Poststraße 8, 70173 Stuttgart
Reisebüro ROMINGER SÜDLAND GmbH, Karpfengasse 11, 88400 Biberach an der Riß
Schwarzwald Reisebüro Freiburg, Gesellschaft mit beschränkter Haftung, Merianstraße 8, 79104 Freiburg im Breisgau
TourContact Reisebüro Cooperation Verwaltung GmbH, Charlottenstraße 61, 51149 Köln
DER Reisebüro Südwest GmbH, Alte Poststraße 8, 70173 Stuttgart
Württ. Reisebüro Otto Schmid GmbH & Co. KG., Glöcklerstraße 1-3, 89073 Ulm
DERPART Reisevertrieb GmbH, Emil-von.-Behring-Str. 6 60439 Frankfurt
Reisebüro Rade GmbH, Hauptstrasse 46 77652 Offenburg
DER Touristik Hotels & Resorts GmbH, Humboldtstraße 140-144, 51149 Köln
Status: August 2022