Data Protection
Information
Dear visitors to our website,
We appreciate you visiting our website and showing interest in our trips. That is why we take the protection of your privacy and your personal data you provide us very seriously. We are fully committed to complying with the provisions of the Federal Data Protection Act, and would therefore like to share the following information with you on the type of data we collect, if any, and how we handle it.
This privacy statement applies exclusively to the website www.dertour-group.com to any subpages. When you visit the website www.dertour-group.com you have the option of navigating to other websites. Websites which are governed by separate privacy statements that can be accessed on those sites.
Detailed information on the data protection notices of our social media presences is available here.
Detailed information on the data protection information for business contact purposes is available here.
(Status: March, 2024)
COPYRIGHT
The contents of the DERTOUR Group website are protected by copyright. All rights reserved. With the exception of the downloads offered for use in the original version, the use of texts and images, in whole or in part, without the prior written consent of DERTOUR Group violates the provisions of copyright law and is therefore illegal. This also applies in particular to all rights of exploitation such as reproduction, translation or use in electronic systems. Registered trademarks, trade names and logos are utilised on our website. Even if these are not marked as such where they are used, the relevant statutory provisions apply.
DERTOUR Central Europe GmbH, Humboldtstrasse 140-144, 51149 Cologne, datenschutz@dertouristik.com is responsible for data collection and processing.
HANDLING PERSONAL DATA
The protection of your privacy is very important to us. For this reason, as a matter of principle, we have created our website to be used anonymously. We use the information we obtain and save during your visit to our websites exclusively for internal purposes and to improve the design of our websites. We save the IP address transmitted by your web browser only for a certain period of time in order to to detect, isolate and eliminate disruptions or errors (for example attacks on our servers). Following this period of time, we delete or anonymise the IP address. We use the IP address strictly for the purpose of security as stated above. You can find further information on processing the IP address under the following section “Usage Data”.
USAGE DATA/LOG FILES
When you visit our website, what is known as usage data is temporarily saved as protocol on our web server for statistical purposes to improve the quality of our websites.
This data set consists of:
- the page from which the file was requested,
- the name of the file,
- the date and time of the query,
- the amount of data transferred,
- the access status,
- the description of the type of web browser used,
- the IP address of the requesting computer (see above; this is anonymised after the period of time mentioned above)
We use this information to enable access to our website, to control and administer our systems and to improve the design of our websites. This data is stored anonymously in accordance with applicable statutory requirements. As a result, personal user profiles cannot be created. Data about individuals or their individual behaviour is not collected.
ONLINE APPLICATION FOR EMPLOYMENT
We process your personal data such as contact details, identification data and performance data for the purpose of applicant selection on the basis of Section 26 (1) BDSG.
There is no data processing for other purposes. In the event that we are allowed to consider your application for other or future job advertisements, we ask for a corresponding note on the application. You yourself determine the scope of the data that you would like to transmit to us as part of your online application. Online job applications are electronically transmitted to the responsible HR department of the companies affiliated with us and processed there. The transmission is encrypted. As a rule, applications are forwarded to the heads of the relevant specialist departments. In addition, your data will not be passed on. Your information will be treated confidentially in our company and will be deleted after 6 months if the application process is not successful.
DATA RECIPIENTS
We only transfer your data to third parties (e.g.to service providers such as hotel operators, airlines or financial institutions for payment processing) if transfer authority exists pursuant to data protection laws.
In addition, your data may be passed on to external service providers (e.g. IT service providers, companies that destroy or archive data, print service providers), which support us in data processing on our behalf based on strict instructions.
In this case, data processing may take place outside the EU/EEA. As an appropriate safeguard for the lawfulness of these data transfers, we have, among other measures, concluded standard EU contracts with the addressees in accordance with Art. 46 (2) (c) of the GDPR in case there are no legal exceptions.
We will neither sell nor otherwise market your personal data to third parties.
USE OF COOKIES
Cookies are text files that are stored on a user’s hard drive when visiting a website. They are not harmful to your computer and cannot be seen by third parties. They enable information to be stored for a specified period of time and allow the user’s computer to be identified.
By accepting our cookies, they remain on your computer for a period of 30 days, unless you delete them. During an online booking, cookies are temporarily stored for the duration of the booking and are automatically deleted after 30 minutes of inactivity or after closing the website.
You may object to obtaining and storing your data via this service at any time. To prevent the activation of cookies, disable them in your browser. Please be aware, however, that disabling cookies may restrict the use of the website and the services offered.
FORM PAGES
You also have the option on our website of getting in touch with us on various topics using forms – for example to request a booking, to be called back, to provide feedback, to make a specific request etc.
Depending on the reason for getting in touch, different data is requested in the form. Personal details such as form of address, first name, last name and email address are usually required to make contact with you and address you personally. If you use a form to request a call back or make an appointment, additional data may be requested, such as your telephone number. For questions related to travel or existing bookings, you also have the option of providing your booking or invoice number.
DATA SECURITY
To protect your data from unauthorised access, we use an encryption procedure. You can recognise this process through the closed lock which appears in the status bar of your browser, and the address line which begins with “https://”.
REFERAL AND LINKING TO SOCIAL MEDIA NETWORKS
On our website you will find links to social media networks such as LinkedIn. These are not plugins provided by LinkedIn, which already transmit data to the provider when the page is loaded without the user having any influence.
The buttons for the social media networks merely conceal a link to the social media network, including transfer of the website to be shared. No user data is transmitted from the website to the social media network.
If you are already logged in to the relevant social media service when you click on the button, this will be recognised in the dialogue for sharing the website so that you can share the content directly. If this is not the case, you will be asked to log in to the social media network.
From this point on, you will be on the website of the respective social media network.
RIGHTS OF THE DATA SUBJECT
Data subjects have the right to request information from the controller about personal data concerning them and the correction of inaccurate data or the deletion of data, provided a reason set forth in Art. 17 of the GDPR applies, e.g. where the data is no longer necessary in relation to the purposes intended. The data subject also has the right to restrict data processing if any of the conditions referred to in Art. 18 of the GDPR apply and, in cases referred to in Art. 20 of the GDPR, to the right to data portability. If data is collected on the basis of Art. 6 (1) (e) or (f), the data subject has the right to object to the processing of personal data on grounds relating to his or her particular situation. In such a case, we will then no longer process personal data, unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
COMPLAINT WITH A SUPERVISORY AUTHORITY
Every data subject has the right to lodge a complaint with a supervisory authority where he or she considers that the processing of data relating to him or her infringes data protection regulations. In particular, you may exercise the right to lodge a complaint before a supervisory authority in the Member State of your habitual residence or the place of the alleged infringement.
CONTACT DETAILS OF THE DATA PROTECTION OFFICER
Please contact our Data Protection Officer for any questions related to data protection.
DERTOUR Central Europe GmbH
Data Protection Officer
Emil-von-Behring-Strasse 6
60424 Frankfurt am Main
Email: datenschutz@dertouristik.com